Last updated: March 6, 2026
Troubleshooting
Missing credentials
In provider settings, complete all required fields, then save.
No stations available
Confirm the station is active in the provider account, verify account access/tier, then refresh stations in Weather Fusion.
Invalid credentials
Copy credentials again from the provider site, remove extra spaces, paste again, and save.
Provider unreachable or timeout
Check internet access, VPN/firewall restrictions, and local network availability. Then retry.
For WiFiLogger, also verify endpoint/IP and same-network connectivity.
Real-time data is delayed
Refresh Real Time, then verify station uploads are active and the provider is available.
WiFiLogger scan does not find device
Confirm Local Network permission and same-network connectivity. If needed, enter endpoint/IP manually.
Import or export failure
Make sure no other maintenance task is running, confirm the selected file is a valid .wfdb package, then retry.
Maintenance task appears stuck (macOS)
Open Window > Weather Fusion Activity to check download/recalculation progress and stop the current task if needed.
Historical charts are empty
Verify data exists for the selected period, run Download, then run Recalculate Summaries.
Some metrics are missing
Metric availability depends on provider data and installed sensors.
Compare capabilities in Connecting to a data source, then refresh station details.
Data differs across devices
Confirm all devices use the same provider/station selection and allow sync to finish before comparing timestamps.
No Data Imported
The selected .wfdb file did not contain rows newer than existing rows for the same station.